Work with us

ACT Alliance is a network of more than 140 organizations operating in 120 countries. Our engagement in the humanitarian, development and advocacy fields is supported by a small Secretariat in Geneva and across ACT’s regional offices.

Do you want to apply your coordination or research skills to the humanitarian, advocacy, and development fields? Are you as committed as we are to delivering aid more efficiently?

Whether you are a specialist in gender, climate or migration issues, a field researcher, a communications expert or a finance and administration professional, join our team of passionate and talented people and be part of the solution.

Values, impact and people

ACT Alliance works to ensure that the rights and dignity of refugees and people on the move are upheld and their humanity is recognized and respected.

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Vacancies

No.
Name
Closing Date
Location

Bread for the World (BfdW) is  looking for a new director of its Pacific Liaison Office. S/he will manage the work of the office which collaborates with the partner organisations of BfdW from the Pacific region.

The person will be situated in Madang / Papua New Guinea. Knowledge of German on native-speaker level is a basic pre-condition.

Please apply until 6th October 2019.

For more information, please look into the job advertisement.

Bread for the World (BfdW) and Diakonie Katastrophenhilfe (DKH) are looking for a new Ecumenical Relations Officer. He*she will serve as a liaison person with the World Council of Churches, the Lutheran World Federation and ACT, and coordinate all relations with the ACT Secretariat and the wider ACT Alliance network.

The person will be situated in BfdW’s/DKH's headquarter in Berlin. Knowledge of German on native-speaker level is a basic pre-condition.

Please apply until 16th September 2019.

For more information, please look into the job advertisement.

The Lutheran World Federation (LWF) has an opening in its Geneva offices for a

 

 

 

COMPLIANCE AND COMPLAINTS HANDLING OFFICER

 

 

Starting Date:  As soon as possible

Duration of Contract:  Initial contract of 5 years

Closing date for applications:  15 September 2019

Candidates for this position require a church endorsement

Purpose

The Department for World Service is responding to humanitarian emergencies and human needs on behalf of the Lutheran World Federation - a Communion of Churches (LWF). In pursuance of its responsibility and based on its strategy, World Service:

  • Provides support to refugees, returnees, internally displaced people, their host communities and communities at risk, emphasizing livelihoods, quality services, protection and social cohesion.
  • Establishes and runs country programs and emergency operations.
  • Engages in cooperation and partnership with governmental and non-governmental organizations, the relevant United Nations agencies and other structures involved in humanitarian and development programs as they link to the World Service mandate and represents the LWF in the ACT Alliance.
  • Operates together with and on behalf of the LWF member churches.

This position is part of a global Geneva-led PMER and QAA team, setting high quality and accountability standards, developing and ensuring that the necessary monitoring and evaluation systems, infrastructure, staff skills and knowledge are in place and constantly improving internal mechanisms related to compliance.

The purpose of this position is to enhance accountability and compliance related to the LWF Code of Conduct (CoC) and relevant policies for World Service at all levels. The incumbent ensures that all complaints received through World Service are dealt with in a timely and fair manner, in accordance with agreed procedures and guidelines. The incumbent contributes to the revision and implementation of the World Service accountability and complaints handling protocols, bringing in technical knowledge, building further capacity at all levels, and ensuring that Country Programs and Emergency Operations receive and give the necessary information and documentation related to accountability.

Required Qualifications

  • Masters in Social Science, Psychology, MBA or other business or finance studies, Human Resources or similar subjects related to the function.
  • Strong understanding of safeguarding and protection policies and challenges.
  • Ability to apply international standards of protection and accountability.
  • Proven expertise in investigations at the work place according to international standards required (related certifications an asset).
  • Proficient level of English and fluency in French. Spanish an asset.

Additional Study and Experience

  • At least 5 years working experience in similar positions.
  • Substantial experience in leading investigations of serious complaints and drafting high-level reports.
  • At least 3 years working experience in the humanitarian or development work in the field.
  • Proven experience in capacity building measures in face-to-face as well as ICT based trainings.
  • Able to work within a team in an international environment.

LWF Core Skills

  • Achieving results - level high
  • Accountability - level high
  • Working effectively with others - level high
  • Analytical thinking - level high
  • Initiative - level confirmed
  • Leadership - level confirmed

Required Skills

  • Ability to rapidly assimilate a range of complex information and make expert judgements - level high
  • Training capacities - level high
  • Central ledger management, communication and reporting - level high
  • Case management - level high
  • Popularization of technical jargon - level high
  • Confidentiality management - level high

Position Environment and Dimensions

Internally, as a member of a team of QAA, interacts and plans with the Regional Program Coordinators in World Service in Geneva; assumes a global technical responsibility in view of support to the field operations.    On related issues, closer collaboration with the other teams of World Service (Global Funding Team, Finance) as well as with Human Resources is required.

Externally, interacts and cooperates with technical staff from related agencies, other like-minded organisations, UN and other donors, as well as external service providers in case of specific investigations.

Extensive travel of more than 20 days per year

Main Duties

Complaints Handling and Investigations

  • Handles individual cases of complaints received at international level, including cases of fraud, corruption and other serious misconduct as defined in the LWF Code of Conduct.
  • Coordinates and facilitates investigations.
  • Provides advice and backstopping of complaints handling at national level.
  • Identifies internal and external qualified experts to investigate complex sensitive complaints.

Capacity Development

  • Reinforces the capacities of World Service and its field programs in handling complaints, investigations and audits according to agreed standards.
  • Brings people and processes together to enhance compliance with the LWF Code of Conduct, policies and procedures in World Service operational systems, including Counter Terrorism Legislation.

Compliance Monitoring and Budgeting

  • Develops guidance notes for fundraising and budgeting for complaints handling and investigations.
  • Monitors regularly the level of compliance and need for support of country operations.

Documentation and Learning

  • Documents outcomes and learning from complaints handling.
  • Reviews the internal complaints recording system, enters and tracks all complaints received and ensures proper documentation of responses and outcomes are recorded in the system.
  • Revises and complements the guidelines and tools in place.
  • Contributes to the development of a centralized complaint reporting system in view of digitalisation.

Safeguarding and Prevention of Sexual Exploitation and Harassment

  • Elaborates and popularizes position papers on safeguarding.
  • Develops messaging to requests from donors and other stakeholders on World Service positions.
  • Identifies training materials and adjusts them to World Service needs.
  • Develops a training concept for safeguarding with colleagues from DWS operations and HR.
  • Coordinate the assessment of risks within World Service and provides guidance on ensuring necessary processes for risk mitigation.

Managing Relationships and Responding to Donor Requirements

  • Maintains relationships with focal complaints handling staff and relevant Working Groups.
  • Works with and responds to requirements of donors, UN agencies, and Investigation Bodies on related matters.

Special Duties

As may be assigned by the supervisor.

Major Challenges

To deal with conflicting demands ensuring key priorities and deadlines are met through effective time management.

To support efficient communication within the department through close cooperation with the RPCs and the Country Programs.

To effectively and efficiently work with relevant colleagues globally to ensure that the level of compliance to the LWF CoC and relevant World Service policies is increasing and lessons learnt is incorporated in World Service Systems.

 

To apply, click on the following link:

 

https://lutheranworld.recruiterbox.com/jobs/fk03uj6?cjb_hash=O_wOQl11&apply_now=true

 

The Lutheran World Federation (LWF) has an opening in its Geneva offices for an

 

 

 

EXECUTIVE ASSISTANT TO THE GENERAL SECRETARY

 

 

Starting date:  1 November 2019

Closing date for applications:  8 September 2019

Candidates are required to be in sympathy with the core values of our organization

 

Purpose

The LWF is a communion of 148 member churches in 7 regions, living and working together for a just, peaceful and reconciled world.

The main functions of the Office of the General Secretary (OGS) are to:

  • Nurture and promote communion relationships with and among LWF member churches, Christian unity and ecumenical relations.
  • Promote the work and representation in matters of international affairs and human rights, connecting local concerns with global initiatives.
  • Nurture LWF partnerships with governmental and non-governmental organizations, the United Nations agencies and other relevant partners.

The main purpose of this position is to take charge personally of the administrative support to the General Secretary (GS), having a direct access to the GS. S-he will exercise discernment on relation management and issues management, while ensuring the smooth running of the OGS by managing the OGS support team.

The purpose of the position is also to ensure that the OGS administrative team provides a timely and efficient administrative support to the OGS and the GS, so as to facilitate the implementation of the OGS's and LWF’s activities.

Required Qualifications

  • University associate degree in business administration / administrative assistance or equivalent.
  • Training in Information Management.
  • ECDL advanced certification or equivalent, or advanced level in office suite, database and CMS.
  • Proficiency in English and French.  German and Spanish are an asset.

Additional Study and Experience

  • At least 5 years' international experience in a senior administrative position, in an international secretariat, within a faith-based/ecumenical or non-for-profit organisation.
  • Proven experience in information management, financial administration and in the follow up of transversal / institutional issues.
  • Successful experience in managing a team of administrative assistants.
  • Demonstrated ability to interact and work with various cultural environments with political dimensions.
  • Understanding / knowledge of theological themes.
  • People management skills.

LWF Core Skills

  • Working effectively with others - level high
  • Achieving results - level high
  • Initiative - level high
  • Leadership - level confirmed
  • Analytical thinking - level confirmed
  • Accountability - level confirmed

Required Skills

  • Operational organisation and planning - level high
  • Administration assistance - level high
  • Information and protocol management - level high
  • Working under pressure - level high
  • Discretion - level high
  • Attention to details - level high

Position Environment and Dimensions

Internally, maintains a personal access and support to the General Secretary. Coordinates the OGS support staff. Interacts also with programme staff and assistants in other departments, and with all LWF staff at all levels.

Externally, on behalf of the General Secretary and in relation with OGS activities, interacts and cooperates with member churches, donors and related agencies, ecumenical organizations, UN, INGOs and NGOs, any other LWF stakeholders.

This position's environment requires a thorough understanding of churches structure, procedures, relationships and political dynamics as well as the sense of initiative and anticipation while observing a high level of diplomacy, protocol and confidentiality.

 

Supervises four Administrative Assistants

Limited travel from between 7 and 19 days per year

 

Main Duties

Acts at 2 levels:

  • Individual level as executive assistant to the General Secretary (GS)
  • Team level as OGS administrative team leader.

Administrative Support to the General Secretary

Maintains updated information on stakeholders for the General Secretary.

Proactively collects, processes, monitors, and reports to the GS any information of concern (external issues, LWF situation, activities, institutional projects, facts and figures).

Liaises mainly with the Office of the President, and for GS's related activities with Member Churches and other stakeholders.

Screens incoming requests / information and prepares correspondence.

Ensures follow up and documentation with the adequate confidentiality level.

For GS-related activities, plans and arranges schedules and logistics for meetings, conferences, travels and visitors welcome, takes meeting minutes on request.

OGS Administrative Team Leader

Documentation and Knowledge Management

Manages the adequate information sharing between the General Secretary and staff / stakeholders concerned.

Manages the effective promotion in the OGS of updated guidelines and procedures and use of LWF institutional graphic lines, templates and documents.

Manages the effective information / data / documentation management in OGS respecting LWF filing and archiving policies.

Manages the team’s contribution to the Working Group on Archives.

Communication Support

Manages the processing of information and data from OGS for presentation purposes.

Manages informative contributions to publications produced by the Office of Communications.

Organises OGS meeting minutes taking.

Administrative Support

Ensures the smooth running of the team in line with the GS's and OGS priorities, through effective and organized activities on documentation and on arrangement of travels, meetings, and events.

Manages OGS administrative assistance's continuity.

Oversees invoices processing and expense reconciliations.

Manages a system of resource persons in the use of office suite, database and Content Management System.

Organises the support of OGS colleagues in information management.

Coordinates OGS requests, queries, and social events organisation.

OGS Administrative Team Management

Creates a conducive environment and manages efficiently the team with people management good practices.

Monitors and supports the good achievement of OGS administrative assistants’ deliverables.

Supervises induction programs of new OGS staff.

Special Duties and Back-up

As may be assigned by the supervisor.

In her-his absence, organises and ensures the continuity of the function of Executive Assistant to GS.

Major Challenges

To deal with frequent changes, time constraints, and pending issues follow up.

 

To apply, click on the following link:

 

https://lutheranworld.recruiterbox.com/jobs/fk03q6p?cjb_hash=O_tbyc28&apply_now=true

 

The Lutheran World Federation (LWF) has an opening in its Geneva offices for an

 

COMMUNICATION OFFICER: COMMUNION RELATIONS

 

Starting date:  As soon as possible

Closing date for applications:  8 September 2019

 

Purpose

The Department for Planning and Coordination (DPC) is responsible for the overall coordination of the planning, monitoring and reporting of the programs of the LWF Communion Office of the Lutheran World Federation – a Communion of Churches (LWF) and for the assurance of their quality and accountability.

DPC supports at the organizational level the work of the Communion Office (CO), bringing orientation, administrative and technical support in the areas of Communication, Finance and Income Development, Human Resources, Information Technology and Systems, Archiving, and Planning, Monitoring, Evaluation and Reporting (PMER).

In this purpose DPC aims at enhancing the overall visibility of the LWF and strengthening relations through strategic communication, and at developing collaboration through internal communication, ensuring good access to information.

The Office for Communication (OC) puts in place systems for effective internal and external communication, supports the General Secretary and the program departments to enhance the overall visibility of the LWF, creating connections and nurture the identity of the LWF.

The Communication Officer raises the profile of the work of the Lutheran World Federation (LWF) to inform, engage and inspire member churches (MCs) and partner organizations.

The main purpose of this position is to plan, create, edit and produce communication material (stories, information packages, messaging materials, and campaigns) to lift up the life and work of the LWF MCs, to coordinate global and regional communication networks and online capacity building.  Liaison and network building with communicators in MCs and/or related organizations. Building relationships with church and secular media.  his includes developing material for the LWF website and social media.  The position holder will maintain a comprehensive press network and be able to contribute to the LWF visibility through the web and social media.

The position helps create dynamic communication networks through workshops, training and regular contacts.

Required Qualifications

  • University degree in communication, journalism, or equivalent.
  • At least three years of working experience in a position involving various forms of communication: reporting, writing, and editing, preferably in an LWF MC, related agency, church-related media or other faith-based organization in an international environment.
  • Demonstrated ability to develop and foster a network / a learning community of communication professionals and volunteers.
  • Excellent editorial skills and knowledge of ecumenical and religious terminology.
  • Thorough knowledge of the LWF and its MCs.
  • Excellent proficiency in English. Working knowledge in French, German, and Spanish are assets.

Additional Study and Experience

  • Professional experience in writing for the web and working with social media.
  • Understanding of modern communication trends and the global media environment.
  • Proven capacity to work independently, with minimal supervision and under time pressure.

LWF Core Skills

  • Working effectively with others - level high
  • Initiative - level high
  • Analytical thinking - level confirmed
  • Leadership - level confirmed
  • Achieving results - level high
  • Accountability - level high

Required Skills

  • Innovation - level high
  • Communication / Networking - level high
  • Facilitation / Negotiation - level confirmed
  • Advocacy / Promotion - level confirmed
  • Project management - level confirmed

Position Environment and Dimensions

Internally, as a member of the OC team, mainly interacts with program executives and support officers, resource mobilisation staff, regional secretaries as well as country programs staff.

Externally, interacts and cooperates with MCs, donors and related agencies, ecumenical organizations, UN, INGOs and NGOs, any other targeted audiences LWF wishes to engage, as well as service providers such as external editors and designers.

As a member of a team of communication officers, where each is responsible for distinctive thematic areas, the structure is agile, close to program work and MCs, and not media-specific. The incumbent takes a leading role on communications related to the MCs, and works closely with his-her communications colleagues assigned to specific areas.

 

Limited travel from between 7 and 19 days per year.

 

Main Duties

The OC supports communion visibility, relationships and fundraising. It seeks to offer rapid, high quality, relevant information and use new technology and media effectively.

Within a team of professionals with various backgrounds, where complementary is valued, team members are expected to support each other and work towards common goals as set out in the LWF Strategy and the LWF Communications Strategy.

Planning

Strategically plan communication (messaging, news flow, social media material, media relations) on LWF’s MCs.

Production

Produce and edit powerful messages, news features and stories, social media material to reach target audiences and make an impact. As needed liaise with external communicators and ensure lean compilation of raw material and production of communication outputs.

Coordinate the production of online material to build communications capacity to create learning communities.

Manage the selection and the supervision of related service providers.

Expertise and Support

Coordinate global and regional communication networks.

Support quality control, development and implementation of relevant LWF communication policies.

Create media awareness in the organization and expand the network of press contacts.

Support media monitoring, media relations and internal communications for LWF MCs and communion relations.

Assist in a sustainable LWF with a strong Lutheran identity through communication for communion building.

Contribute as part of the LWF Office for Communication to the on-going news flow and tasks that the office undertakes.

Monitor internally and externally good practices and trends in communication for continuous development in LWF communication strategy and activities.

 

Special Duties

As may be assigned by the Head of Communication.

Major Challenges

To develop a deep understanding of the LWF communion, regions, and MCs to strengthen communion relations and increase visibility on the life and work of the MCs.

 

To apply, click on the following link:

 

https://lutheranworld.recruiterbox.com/jobs/fk03q6y?cjb_hash=O_sZHO50&apply_now=true

 

The Lutheran World Federation (LWF) has an opening in its Geneva offices for a

 

RESOURCE MOBILIZATION COORDINATOR

 

 

Starting date:  1 January 2020

Closing date for applications:  15 September 2019

Duration of contract:  initial contract of 5 years

Candidates for this position require a church endorsement

 

Purpose

The Department for Theology, Mission and Justice (DTMJ) is primarily responsible for programs and themes geared towards supporting the presence and witness of the member churches (MCs) of the Lutheran World Federation – a Communion of Churches (LWF) globally and locally.  DTMJ also houses the advocacy unit of the LWF.

DTMJ develops theological reflection that articulates the understanding of being Lutheran churches in communion. It discerns and addresses issues that represent theological challenges to the churches today and require global reflection. It supports, equips and strengthens LWF MCs in holistic mission.

DTMJ programs are related to Theological Studies, Church in Mission and Action for Justice and cover a wide area of themes.

The main purpose of this position is to support LWF mission and strategy in developing and securing funding for DTMJ programs through donors’ relation management, grants management and reporting.

The incumbent overviews all funding needs and donors’ requirements for DTMJ programs. S-he provides orientation, guidance and support on funding issues to DTMJ programs staff, for programs that are locally implemented, in coordination with World Service colleagues. It requires a certain level of agility and a capacity to innovate and create synergies between funders and implementers.

 

Required Qualifications

  • University degree in fundraising or related degree combined with relevant job experience.
  • Training on government /institutional grant management.
  • Fluent English and one other LWF language required.  Other LWF languages desirable.
  • Advanced user in office suite, database and Content Management System.

Additional Study and Experience

  • Proven track record of successfully fundraising large projects/programs and managing partners and donors’ relations.
  • Minimum 3-year international experience in the area of fundraising with global donors, preferably within faith-based/ecumenical organizations.
  •  Proven ability to work and report with various project frameworks including UN, EU and back donors.
  • Experience in training others in fundraising methods.

LWF Core Skills

  • Achieving results - level high
  • Accountability - level high
  • Working effectively with others - level high
  • Analytical thinking - level high
  • Initiative - level confirmed
  • Leadership - level confirmed

Required Skills

  • Resources management / fundraising including technical proposal writing - level high
  • Communication / Networking / Promotion - level high
  • Facilitation / Negotiation - level high
  • Innovation - level confirmed
  • Project management - level confirmed

Position Environment and Dimensions

Internally, mainly interacts with the DTMJ and World Service program staff, PMER and finance staff, with communication team, and with other resources mobilization officers in the Departments for World Service and Income Development Office of the Department for Planning and Coordination, as well as with LWF regional secretaries and other relevant staff.

Externally, interacts and cooperates with member churches, donors and related agencies, ecumenical organizations, UN, INGOs, government agencies, and any other LWF stakeholders on DTMJ themes and programs.

Extensive travel of more than 20 days per year.

Main Duties

Resource Mobilization

Responsible for the development and implementation of the DTMJ Resource Mobilization plan.

Works closely with program staff to keep abreast of program content and awareness of program funding needs.

Develops, writes, coordinates requirements and submits quality proposal/s on time, in collaboration with the concerned staff.

Develops relationships with various donors, national or international, public or private, institutional or individual, member churches or ecumenical organizations.

Ensures that the approved grants are compliant with visibility and communications requirements of donors and in line with the LWF strategy, core commitments, ethical standards, and policies.

Manages and monitors the approved grants portfolio of DTMJ as per the contractual agreements with Donors.

Engages with donor relationship management specific to DTMJ programmatic funding.

Supports the development and implementation of CO fundraising strategy.

Expertise, Support, Learning and Development

Leads DTMJ staff on strategic engagement with key funding partners and development of potential fundraising networks.

Supports the stewardship of resources in the CO in order to make best use of the available funding.

Researches and monitors strategically the fundraising trends, activities and practices. Identifies trends and priorities with existing and potential donors.

Active member of the cross-departmental Staff Working Team on Resource Mobilization.

Contributes actively to sustainable knowledge management and continuous improvement.

Communication and Promotion

As the DTMJ Resource Mobilization focal point, represents LWF and networks with related organizations and key institutional and international donors to promote DTMJ programs.

Explores new funding opportunities in-country, internationally and in Switzerland.

Ensures a good visibility and updated information flow within LWF for his-her area of responsibility.

Ensures the information on DTMJ program funding is available at all times.

Special Duties

As may be assigned by the supervisor.

Major Challenges

In addition to being a new position developed in a context of restructuring, the challenge is to contribute to the smooth functioning of the Action for Justice as it brings together experiences from MCs and from World Service programs.

 

To apply, click on the following link:

https://lutheranworld.recruiterbox.com/jobs/fk03q6e?cjb_hash=O_KFmv84&apply_now=true

 

 

The Lutheran World Federation (LWF) has an opening in its Geneva offices for an

 

INCOME DEVELOPMENT OFFICER (60%)

 

 

Starting date:  1 January 2020

Closing date for applications:  15 September 2019

Duration of contract: initial contract of 5 years

Candidates are required to be in sympathy with the core values of our organization

 

Purpose

The Department for Planning and Coordination (DPC) is responsible for the overall coordination of the planning, monitoring and reporting of the LWF Communion Office (CO) of the Lutheran World Federation – a Communion of Churches (LWF) and for the assurance of the quality and accountability of LWF outcomes. DPC oversees and supports the work of the LWF in various areas including in Resourcing.

The main purpose of this position is to support LWF mission and strategy in developing, securing and managing institutional un-earmarked funding for the Communion Office (CO), through coordination and engagement with a number of LWF funding partners. The incumbent shall also convene the Staff Working Team on Resource Mobilization and oversee donor relationship management for a selected number of donors.

Required Qualifications

  • University degree in fundraising, business, accounting or a related degree combined with relevant job experience.
  • English written and oral proficient, as well as one other LWF language.  Other LWF languages desirable, in particular French.
  • Conversant in office suite, database and Content Management System.

Additional Study and Experience

  • Minimum 3-year international experience in the area of fundraising with global donors, preferably within faith-based/ecumenical organizations.
  • Proven track record of successfully funding projects/programs and managing partners and donors’ relations.
  • Demonstrated ability to work and report with various project frameworks from different sectors (public, private, foundations).

LWF Core Skills

  • Achieving results - level high
  • Accountability - level high
  • Working effectively with others - level high
  • Leadership - level confirmed
  • Initiative - level confirmed
  • Analytical thinking - level confirmed

Required Skills

  • Communication / Networking / Promotion - level high
  • Facilitation / Negotiation - level high
  • Resources management / Fundraising - level high
  • Project management - level confirmed
  • Innovation - level confirmed

Position Environment and Dimensions

Internally, mainly interacts with Resource Mobilization Coordinators, PMER and finance staff from other departments, LWF regional secretaries, Head of Finance and Director for DPC.

Externally, interacts and cooperates with counterparts in member churches, related organizations, ecumenical organizations, NGOs and other donors, institutional or individual, public or private.

Global level responsibility for:

  • Managing donor relationship of institutional un-earmarked funds.
  • Coordinating the annual funding requests and CO agreements.
  • Supporting the fundraising strategy development and implementation for the Geneva Communion Office.

Limited travel from between 7 and 19 days per year

Main Duties

Resource Mobilization

Interacts with member churches, related organizations, and other donors to increase and manage un-earmarked funding (e.g. LWF membership fees, LWF Assembly fees, Endowment fund, legacy giving and online donations) and generate financial support for Communion and Ecumenical Relations activities.

Coordinates the CO annual funding request, commitments and agreements/MOUs with related organizations.

Supports the development and implementation of CO fundraising strategy.

Researches new opportunities for fundraising for LWF non-program related needs.

Expertise, Support, Learning and Development

Develops and manages internal processes to support donor relationship and coordination in the CO.

Contributes to strategic engagement with selected funding partners, and development of potential fundraising networks.

Support the stewardship of resources in the CO to make best use of the available funding.

Monitors the fundraising trends, activities and practices and with existing and potential donors specific to un-earmarked funds.

Convenes the Staff Working Team on Resource Mobilization.

Communication and Promotion

Ensures a good visibility and updated information flow as required by the scope of the position.

Organizes donor visits to the CO, including Working Together meetings.

 

Special Duties

As may be assigned by the supervisor.

 

Major Challenges

To develop and generate general income for the CO specific to un-earmarked funding.

 

To apply, click on the following link:

 

https://lutheranworld.recruiterbox.com/jobs/fk03q6l?cjb_hash=O_WjSH88&apply_now=true

 

Finance Manager, Haiti

The closing date for applications is 20 August 2019

Contract duration: 3 years

Place of Work: Port-au-Prince, Haiti

 

LWF World Service

The LWF World Service is responsible for carrying out diaconal response to humanitarian emergencies and human needs on behalf of the The Lutheran World Federation (hereinafter referred to as LWF) - a Communion of Churches.

In pursuance of its responsibility and based on its strategy, World Service:

  • Operates together with and on behalf of the LWF member churches.
  • Provides support to refugees, returnees, internally displaced people, their host communities and communities at risk, emphasizing livelihoods, quality services, protection and social cohesion.
  • Establishes and runs country programs and emergency operations.
  • Engages in cooperation and partnership with governmental and non-governmental organizations, the relevant United Nations agencies and other structures involved in humanitarian and development programs as they link to the mandate of the department.
  • Represents the LWF in the ACT Alliance (Action by Churches Together).

. For additional information please see www.lutheranworld.org.

 

General Description

LWF and Norwegian Church Aid (hereinafter referred to as NCA) have been present in Haiti for two decades, and function in 2019 as an integrated office using the LWF financial management system (including SAGE accounting system). Diakonie Katastrophenhilfe (DKH) is also a part of the Joint Office, but they have an independent Finance system.

 

Purpose of the position

The basic purpose of the position is to provide overall leadership and quality control assurance to ensure that the integrated LWF/NCA finance function is carried out in a professional and competent manner. The role assures responsibility for finance-related aspects, such as administration and control of funding and expenditure, allocation of overheads, and assistance in preparation of budget proposals etc. and government liaison with regards to Finance. The position advises and informs the Country Director and the Management Team on matters relating to budgeting, financial planning, reporting and finance staffing.

A core responsibility is to build up capacity of local finance staff to enable them to better perform their roles and responsibilities. Another core responsibility is to build up the capacity of the partners as part of strengthening the civil society.

The position is based in the capital, Port-au-Prince where the Finance Manager will lead the finance team and be a key member of the country management team.

The position reports to the Country Director of DKH/LWF/NCA in Haiti, with technical oversight from the LWF Global Finance Coordinator based in Geneva.

 

Required Qualifications

University degree in accounting.

Professional accreditation such as ACCA, CMA, CPA or equivalent.

 

Knowledge and Experience

  • Minimum 4 years of experience in a finance position on similar level.
  • Significant working experience at management level in humanitarian assistance or development oriented programs within an international environment and preferably with church-related or non-governmental organizations.
  • Knowledge of the reporting requirements of ECHO, USAID, UNHCR and government funding agencies.
  • Strong leadership, conceptual and analytical skills and demonstrated organizational, management and supervisory skills.
  • Knowledge and experience of cooperation with United Nations and governmental agencies.
  • Team-oriented, flexible and with excellent communication skills.
  • Advanced computer skills.
  • Experience and knowledge of LWF and/or its related agencies would be an added advantage.

 

Language Skills

English             advanced written and oral skills required

French             advanced written and oral skills required

Haitian Creole  skills would be an advantage

 

Main duties

  1. To ensure that budgeting, planning and financial reporting is timely, accurate and consistent with established practices, formats and reporting requirements as laid out in the agreements with the respective HQs of the three organisations, and funding agencies;
  2. To provide on-going support to the local finance staff in their implementation of the SAGE accounting software and ensure that usage of this application is fully optimized;
  3. To ensure that the policies, procedures and practices as expressed in approved Policies, Regulations and Manuals are adapted to the local context, updated regular, and understood and fully implemented by the Country Director, the Program Manager and the relevant finance and administration staff in the office;
  4. To identify financial training needs among staff and local partners and recommend practical means in which these needs can be fulfilled;
  5. To identify weaknesses in accounting, internal controls and overall administration and address the weaknesses with the help of the management team.
  6. To ensure that cash flow projections are accurate and up to date, and that they reflect potential temporary shortfalls in funding;
  7. To ensure that the integrated office is prepared for the annual external audit and participate, where required, in ‘exit’ discussions with the audit firm;
  8. To be in attendance for all or part of an internal audits and project audits, and contribute to the discussions and the recommendations resulting from the audits;
  9. To conduct the annual staff evaluation of the finance employees, the recruitment of new finance staff and termination of currently employed finance staff as needed;
  10. To recommend for inclusion in the key Manuals (Finance Manual, Accounting procedures etc.) any changes deemed appropriate for the strengthening of the finance or admin functions;
  11. To promote close collaboration and teamwork between Finance and Program, building on synergies to promote efficiency and effectiveness;
  12. Ensure that billing to other organizations in the Joint and Shared office spaces is done properly according to the Shared Services Agreements and other agreements;
  13. To undertake any other assignments as called upon by the DKH/LWF/NCA Country Director for the benefit of the integrated office;

 

GENERAL

Representation and promotion

  • Represent/be a positive ambassador for the integrated office and its overall objectives, internally and externally

 

Support, advice and challenge management at the Representation

  • Actively participate in the Senior Management Team in the Country Office.
  • Ensure that the Senior Management receives relevant operational reports at least once a month to follow up and take decisions

 

Manage the finance and administration team

  • Assist in developing relevant position descriptions and in recruiting, training and supporting finance and administrative staff
  • Identify financial training needs  among staff and recommend practical means in which these needs can be fulfilled
  • Conduct annual evaluations of finance and administrative staff

 

Develop and maintain a proper filing system

  • Secure the development and maintenance of a proper finance filing system.
  • Supervise development and maintenance of proper staff filing

 

FINANCE

Develop guidelines and routines and build capacity and competence within finance management and accounting processes

  • Develop and maintain local finance handbook and local financial routines in line with global manuals and routines
  • Responsibility for proper authority, skills and competence within the Finance Department.
  • Responsible for proper authority, skills and competence with partners, in cooperation with relevant programme staff

 

Drive change and improvement in accounting and finance management processes

  • Proactively look for improvement in DKH/LWF/NCA internal routines in the yearly financial cycle.
  • Suggest and implement actions for improvement based on deliveries from partners and staff

 

Identify risk in the finance management process (internally and externally with partners) and advise on actions for follow-up

  • In co-operation with the Logistics and Security Coordinator, ensure that all assets put at the disposal of the Representation are safeguarded to prevent misappropriation, or in the case of theft, fire or other emergencies.
  • Make sure, in cooperation with relevant programme staff, that all partners are empowered to deliver and document the results specified in their approved applications – including proper financial management and reporting

Control and quality assure deliveries in the yearly financial cycle, including budgets, allocations, transfers and reporting to Head Office and back donors

  • Secure involvement by qualified finance staff and assist programme staff in all planning and budgeting processes.
  • Financial follow up and monitoring of projects throughout the project period, in cooperation with relevant programme staff.
  • Ensure that all financial reporting is timely and in accordance with the respective HQs of the three organisations and donor requirements.
  • Ensure implementation of a smooth cash flow management for offices and projects.
  • Responsible for compliance with finance and tax related country level statutory obligations.
  • Responsible for in-country organizational and project audits.

Identify risks in the finance management process (internally and externally with partners) and advise on actions for follow-up

  • In co-operation with the Logistics and Security Coordinator, ensure that all assets put at the disposal of the Representation are safeguarded to prevent misappropriation, or in the case of theft, fire or other emergencies.
  • Make sure, in cooperation with relevant programme staff, that all partners are empowered to deliver and document the results specified in their approved applications – including proper financial management and reporting.

Financial administration of personnel

  • Supervise preparation of monthly payrolls, taxes and benefit calculation for national staff.
  • Supervise revision of staff time sheets and track annual leave.
  • Provide assistance to staff recruitment.

 

Other duties

Undertake further duties relevant to the position, as agreed with the Country Director.

 

Applicants are required to uphold the core values of our organization.

The Lutheran World Federation (LWF) has an opening in its Geneva offices for an

 

 

OFFICER FOR DIGITAL DATA MANAGEMENT AND PLANNING, MONITORING, EVALUATION AND REPORTING (PMER)

 

 

Starting Date:  As soon as possible

Duration of Contract:  Initial contract of 5 years

Closing date for applications:  31 August 2019

Extensive travel of more than 20 days per year

Candidates for this position require a church endorsement

 

The Department for World Service (DWS) is responsible for carrying out diaconal response to humanitarian emergencies and human needs on behalf of the Lutheran World Federation - a Communion of Churches (LWF).  In pursuance of its responsibility and based on its strategy, DWS

  • Operates together with and on behalf of the LWF member churches,
  • Provides support of refugees, returnees, internally displaced people, their host communities and communities at risk, emphasizing livelihoods, quality services, protection and social cohesion,
  • Establishes and runs country programs and emergency operations,
  • Engages in cooperation and partnership with governmental and non-governmental organizations, the relevant United Nations agencies and other structures involved in humanitarian and development programs as they link to the WS mandate and represents the LWF in the ACT Alliance.

This position is part of a global Geneva-led PMER and QAA team, setting high quality and accountability standards, developing and ensuring that the necessary monitoring and evaluation systems, infrastructure, staff skills and knowledge are in place and constantly improving internal mechanisms related to compliance.

The purpose of this position is to provide support to quality programming, learning, and accountability for the DWS at all levels by:

  • Leading the conceptualization and technical implementation related to digital data collection and management;
  • Coordinating and supporting PMER processes at all levels (project, Country Program, and in Geneva);
  • Enhancing the learning and capacity development of LWF World Service in Country Programs in PMER and data management.

Required Qualifications

  • University degree in Economics, Statistics, Sociology or similar subjects with a strong emphasis on quantitative studies.
  • Proficient in office suite, spread sheet and database.
  • Proficient with online project management and collaborative tools.
  • Proficient English.  Working knowledge of French or Spanish would be an asset.

Additional Study and Experience

  • Further training and expertise in Technology for Development
  • Demonstrated experience managing cloud-based data collection and management systems
  • Proficient and comfortable in managing and cleaning data and statistics, including large relational data sets
  • At least 5 years working experience in a PMER / MEAL role, preferably within an internationally distributed team, in a development-oriented or NGO, preferably within a faith-based/ecumenical organization

LWF Core Skills

Achieving results - level high

Accountability - level high

Working effectively with others - level high

Analytical thinking - level high

Initiative - level high

Leadership - level confirmed

Required Skills

Planning, monitoring and evaluation methodology - level high

Popularization of technical jargon - level high

Communication - level high

Facilitation and coordination - level high

Coping with time pressure - level high

Training - level confirmed

 

Position Environment and Dimensions

Internally, as a member of a team of QAA, mainly interacts with World Service in Geneva and with QAA team members outside Geneva, with the Global Grants team, and globally with country programs technical staff in view of PMER and digitalisation.

Externally, interacts and cooperates with technical staff from related agencies, and other like-minded organisations.

 

Main Duties

Digital data management

Supports technically the roll out and review of the Global World Service Strategy, with a focus on indicator tracking and the collection and management of country results data.

Ensures the quality, usability and consistency of the data collected.

Leads the development of new digital data collection processes and coordinates the roll out and capacity building at field level.

Supports the efficient use of Newdea, LWF online PMER system for project management.

PMER

Facilitates and documents in-house planning processes.

Analyses gaps in and builds capacity of Country Programs PMER and data management processes (during travels, remote support).

Updates as needed guidance notes and other PMER materials on evaluation, peer-reviews and feedback mechanism of achievements to the grassroots.

Contribute to the development of tools and process for data collection and PMER quality checks in close collaboration with the Operations Team.

Coordination

Support the development of tools and the daily coordination of the global QAA Team’s work.

 

Major Challenges

To support efficient networking and coordination among the global QAA team, regional PMER focal points and within the Country Programs.

To ensure close cooperation with the Regional Program Coordinators in Geneva and the Country Programs, supporting efficient communication within the department and giving and receiving regular information specific to the QAA team.

To effectively and efficiently work with relevant colleagues globally to ensure that good quality data are collected and meaningful reports are produced and uploaded on time.

 

 

To apply, click on the following link:

 

https://lutheranworld.recruiterbox.com/jobs/fk03fnr?cjb_hash=O_cMti27&apply_now=true

 

Regional Representative for Central America

Place of assignment: San Salvador

Position length and closing date

The closing date for applications is 23 June 2019

Contract duration: 3 years, with possibility for extension

Purpose

The LWF World Service is responsible for carrying out diaconal response to humanitarian emergencies and human needs on behalf of the LWF - a Communion of Churches.

In pursuance of its responsibility and based on its strategy, World Service:

  • Operates together with and on behalf of the LWF member churches.
  • Provides support to refugees, returnees, internally displaced people, their host communities and communities at risk, emphasizing livelihoods, quality services, protection and social cohesion.
  • Establishes and runs country programs and emergency operations.
  • Engages in cooperation and partnership with governmental and non-governmental organizations, the relevant United Nations agencies and other structures involved in humanitarian and development programs as they link to the mandate of the department.
  • Represents the LWF in the ACT Alliance (Action by Churches Together).

The purpose of this position is to provide leadership, management and supervision of the LWF World Service Regional Program in Central America, including representation and networking with relevant stakeholders. The position-holder ensures implementation of projects, programs, policies and guidelines for the achievement of goals and objectives as outlined in the LWF Global Strategy and the Strategy for World Service.

Required Qualifications

  • University degree in a relevant subject with strong expertise on issues related to human rights, sustainable development, and/or humanitarian response.
  • Further training and expertise in the above issues and/or other relevant areas (e.g. strategic leadership, management, people management, advocacy, climate justice, finance, monitoring and evaluation)
  • Fluency in Spanish, proficiency in English ; other languages an asset
  • Conversant in Microsoft office suite
  • A letter of recommendation/endorsement from a church to which they belong

Additional Study and Experience

Minimum 8 years of successful experience in a senior leadership/management position in the field of human rights, sustainable development, and/or humanitarian response

Proven ability to enable teams, to coach, nurture and motivate colleagues, creating a conducive working environment

Proven track record in enabling teams to deliver rigorous planning, monitoring, evaluation and reporting of programmatic work

Proven track record of close and successful engagement with financial management and compliance

Proven capacity to navigate strategic processes of collaboration between international agencies and actors

LWF core skills

  • Analytical thinking                             Level confirmed
  • Initiative                                              Level confirmed
  • Leadership                                          Level high
  • Achieving results                                Level confirmed
  • Accountability                                    Level high
  • Working effectively with others         Level high

Required skills

  • Project Management                           Level confirmed
  • Innovation                                           Level confirmed
  • Communication / Networking                        Level confirmed
  • Facilitation / Negotiation                    Level high
  • Resources management / fundraising Level confirmed
  • Enabling management                        Level high

People Management Skills

  • Proven ability to manage as a team builder, enabling, coaching and motivating team members to fulfil their mission, ensuring a conducive working environment.

Position Environment and Dimensions

  • Internally, mainly interacts with the Geneva-based Regional Program Coordinator for LAC and other WS Geneva colleagues, LWF Regional Secretaries, the Regional Management Team (Program Coordinator, Finance and Administration Manager, Senior Finance Advisor), National Coordinators, other LWF team members in the regional program, and Related Agencies which are closely involved in the Central America program
  • Externally, interacts and cooperates with member churches, donors and related agencies, ecumenical organizations, UN, INGOs and NGOs, and other LWF stakeholders. A notable feature of the LWF Central America program is the multi-agency collaboration in a joint program in Guatemala (‘Jotay’) based on the legal, financial and administrative mechanisms of the LWF Central America program. This is currently evolving towards greater autonomy, and strategic evolution of this will be a major feature of the position environment in the coming years.

Main duties

Leadership and Strategic Contribution

  • Provides overall leadership to the LWF World Service program and its regional management team
  • Ensures strong and positive relationships with relevant Related Agencies to ensure the on-going health of the LWF Central America program, playing a leading role in the strategic development and evolution of Jotay (Guatemala);
  • Acts as representative for LWF World Service in Central America;

Finance, Fundraising, grant management

  • Engages closely and successfully with finance mechanisms, enabling colleagues to deliver and strengthen the financial management and compliance of the program in line with donor, Related agency and LWF World Service expectations and internal control systems;
  • Develops strategies and operational plans and actively engages in negotiations with key stakeholders to uphold and develop a viable portfolio of projects and programs;
  • oversees the elaboration of high-quality project proposals;

Programmatic work

  • Ensures that programmatic work is aligned with the LWF Global Strategy, the Strategy for LWF World Service and other LWF policies and guidelines;
  • Ensures a consistent ‘local to global’ approach in programming, linking local rights-based programming to national, regional and international advocacy and action for change;
  • Enables the team to deliver rigorous planning, monitoring, evaluation and reporting (PMER) of programmatic work to the satisfaction of donors, Related agencies and LWF Geneva;
  • Ensures good management of resources, operations and partnerships with special emphasis on capacity building and continued improvement;
  • Undertakes monitoring of program/projects in the region;

Operational representation, Advocacy, Networking

  • Takes a leading role in overall advocacy-related work to address issues relevant to LWF and our programming, acting as spokesperson on behalf of the LWF World Service Central America program;
  • Maintains close communication and cooperation with LWF´s Related Agencies and their local and regional offices; the LWF Member Church, other LWF World Service Programs in the region, and appropriate ecumenical and/or faith-based partners through frequent informal coordination and collaboration;
  • fosters and maintains close coordination and collaboration with international and bilateral cooperating and co-financing partners, particularly with UN, Governments and their agencies, diplomatic representations, and other international and national NGOs;
  • plays an active role in the ACT;

People Management

  • Enables the team through coaching, nurturing and motivating colleagues, creating a conducive working environment;
  • Ensures that management values, systems and roles are strengthened to enable the smooth implementation of LWF programmatic work;
  • Ensures effective mechanisms for individual and team capacity building, continuous learning and employee life cycle management;
  • Ensures that recruitment is gender-sensitive and inclusive;

Accountability

  • Ensures all interventions are undertaken in accordance with the LWF/WS policies and guidelines, specifically concerning the LWF Staff Code of Conduct, the Sphere Project and the Core Humanitarian Standard, as well as rights-based, gender responsive and climate sensitive programming;

Security Management

  • Is responsible for security related to the LWF Central America program, ensuring that security matters are monitored and addressed;
  • Ensures that a security plan is developed and employed for all levels of field staff and visitors to the program;

Major challenges

To navigate strategic processes of collaboration between international agencies and actors, notably Jotay, and to ensure rigorous compliance and reporting of programmatic and financial work, whilst ensuring a strong team spirit and conducive working environment.

To apply please click on the following link:

https://lutheranworld.recruiterbox.com/jobs/fk0jkej?cjb_hash=O_XHKT87&apply_now=true

Regional Representative MENA Job adThe Regional Representative is responsible for the overall leadership, representation and effective management of the ACT Alliance Secretariat in the Middle East and North of Africa (MENA) in order to deliver on strategic direction resulting in positive impact in the life of people.  She/he ensures program implementation in an accountable and participatory manner in accordance with the ACT Global Strategy and approved ACT policies and guidelines. As part of a global ACT secretariat, the Regional Representative strengthens and supports national, sub-regional and regional ACT forums in their work in humanitarian response, development and advocacy.

You will find the detailed job description here: Regional Representative MENA Job ad

Starting date:  as soon as possible

Duration of contract:  initial contract of 5 years

Closing date for applications:  25 March 2019

 

Candidates for this position require an endorsement from an LWF member church

 

Purpose

In pursuit of the LWF’s ecumenical commitment to further unity in the body of Christ, the Assistant General Secretary for Ecumenical Relations holds primary responsibility for the bilateral and multilateral interaction and cooperation with other Christian World Communions and ecumenical organizations.

He/she has the delegated authority from the General Secretary, who is the Chief Ecumenical Officer of the LWF, to identify areas and themes for theological dialogue and represent the LWF in ecumenical interactions and platforms.

He/she supports the ecumenical dimensions of programs implemented by the LWF Communion Office and supports the development of capacity among member churches for ecumenical dialogue and cooperation locally, in line with the LWF Ecumenical Commitments.

 

Required qualifications:

PhD in Theology (ecumenical studies)

Excellent written and spoken English; French, German, Spanish would be an asset

 

Additional study and experience

Successful experience of several years in a position involving ecumenical dialogue / studies.

Detailed knowledge of the current status of affairs of the LWF’s bilateral dialogues and its theological topics, and of the multilateral ecumenical processes as carried by the World Council of Churches (WCC) and the Global Christian Forum.

Proven ability of working through networks with collaborative style and commitment.

Proven ability to animate and conduct multi-cultural and multi-professional teams (up to 20 members) to promote goals of common interest.

 

Work time:  100%

Average travel days per year: extensive (more than 20 days)

 

Core LWF skills

  • Analytical thinking
  • Initiative
  • Leadership
  • Achieving results
  • Accountability
  • Working effectively with others

Very high level skills required in

  • Communication
  • Networking
  • Facilitation / negotiation / diplomacy
  • Advocacy / influcenc
  • Strategic intelligence

 

Position environment and dimensions

Internally, works directly with the General Secretary. Cooperates with colleagues in-house as it relates to his/her portfolio.

Externally, works with the Institute for Ecumenical Research Strasbourg, with the designated staff and offices of LWF’s ecumenical partners, bilateral and multilateral, with the Lutheran co-chairs of bilateral dialogue commissions as well as with Lutheran theological institutions as they relate to his-her portfolio.

 

Main duties

In cooperation with the General Secretary, he/she leads, takes primary responsibility and coordinates ecumenical relations of the LWF as carried out by its Communion Office.

He/she represents the LWF in ecumenical settings and in LWF’s ecumenical interactions.

He/she assumes responsibility for the organization and planning of bilateral dialogues, providing coherence and mutual accountability, serving as a co-secretary in each dialogue.

He/she takes responsibility for the communication of ecumenical agreements and helps to create structures for their reception at all levels in the LWF.

He/she creates and coordinates sustainable ways of nurturing LWF ecumenical relations in cooperation between other departments of the Communion Office, with the LWF member churches and ecumenical partners.

He/she promotes within the Communion Office and LWF Member Churches an ecumenical spirit, in line with the LWF Ecumenical Commitments.

He/she follows up the developments within the Ecumenical Movement, and in cooperation with the General Secretary and other internal stakeholders, defines the LWF stand accordingly.

 

Major Challenges

Gives continuation to the LWF’s solid record of ecumenical interaction and its significant outcomes in a time of changes and shifts within the ecumenical landscape.