As one of the largest global humanitarian and development alliances, ACT’s commitment to communicate the work of the alliance and global matters of injustice is paramount. ACT commits to base communication on journalistic values of timeliness, accuracy and high quality, and communicates in ways that respect the dignity, uniqueness, human rights and intrinsic worth of every woman, man, girl and boy. It does not portray people as helpless victims but recognises their immense capacity for resilience and action with strong community, cultural, and human resources. ACT responds to human suffering irrespective of race, gender, belief, nationality, ethnicity or political persuasion. Its communication is independent of any particular government’s policy and is not a tool for groups, companies and other organisations’ self-interest, including those of ACT members.

This policy establishes the principles for communications issued by the ACT secretariat or people on its behalf, such as by freelance and member writers, photographers, bloggers, and social media users commissioned by ACT, for internal or external audiences and gives guidelines on decisions that influence communications. It will help achieve the organisation’s strategic vision and objectives and ensure a consistent and coherent approach to both internal and external communications.

The ACT secretariat relies on its members to be sources of information. The secretariat acts as a facilitator and coordinator of initiatives taken by communicators in the alliance, who are, additionally, sources of communications input. This policy does not cover communicators in member organisations. ACT members are encouraged to have similar policies that meet the legal requirements of their own countries or regions and stakeholders.

The ACT Alliance Communications Policy is available in English, French and Spanish.

ACT Communications Policy updated 2020 EN

ACT Communications Policy updated 2020 SP

ACT Communications Policy updated 2020 FR

(Policies and guidelines)

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ACT Alliance is committed to being transparent in its work and in upholding the highest professional, ethical and moral standards of accountability. A key dimension is addressing the legitimate information needs of its stakeholders, especially the people with whom ACT works, its donors, and the general public. ACT is equally accountable to its members, staff and supporters.

As a general principle, ACT believes that information should be accessible and disclosed, subject to the limitations outlined in this policy. To build trust and confidence between ACT and its stakeholders, ACT believes interested stakeholders should be able to openly obtain relevant and reliable information on:

• who we are
• what we do
• where our money goes
• who and what holds us to account, and
• our overall financial position and performance

As an alliance of independent members, ACT encourages its members to increase the amount of quality information available to their stakeholders and especially to the people with whom they support in their humanitarian, development and advocacy work.

For the purposes of this policy, ‘information’ means any content in paper, electronic or other medium, concerning a matter relating to ACT Alliance.

The policy is available in English, French and Spanish.

Public Information Disclosure Policy EN

Politique de l’Alliance ACT en matière de divulgation publique des informations

Política de divulgación de información pública de ACT Alianza

(Policies and guidelines)

The ACT Code of Good Practice is an organisational level commitment to continuous improvement and movement toward best practice principles. It complements the ACT Code of Conduct 2 which serves as a guide for individual ACT staff to make ethical decisions in their professional lives and at times in their private lives.

The Code of Good Practice for the ACT Alliance sets out common values, principles and commitments that will shape the humanitarian, development and advocacy work of ACT members. It outlines the minimum professional and ethical standards required from all ACT members.

The Code of Good Practice provides principles for all ACT members focusing in four key areas:

1. Overarching principles – the fundamental principles that guide our work as an alliance
2. Organisational principles – the principles that promote professional management, leadership and support in ACT member organisations to guide how we work. They provide the foundations for effective and accountable programming
3. Programmatic principles – the principles that guide our actions in ACT member programmes addressing capacities and promoting justice and equality in line with ACT policies and guidance
4. Relational Principles – the principles that support ACT members working together and promote collaboration, cooperation and partnership among alliance members

The Code of Good Practice is available in English, French and Spanish.

ACT Code of Good Practice & Appendix 2016 EN

ACT Código de Buenas Prácticas y apéndice 2016 SP

ACT Code de Bonne Pratiique et annexe 2016 FR

The ACT Code of Good Practice is an organisational level commitment to continuous improvement and movement toward best practice principles. It complements the ACT Code of Conduct which serves as a guide for individual ACT staff to make ethical decisions in their professional lives and at times in their private lives.

The Code of Good Practice for the ACT Alliance sets out common values, principles and commitments that will shape the humanitarian, development and advocacy work of ACT members. It outlines the minimum professional and ethical standards required from all ACT members.

The Code of Good Practice provides principles for all ACT members focusing in four key areas:

1. Overarching principles – the fundamental principles that guide our work as an alliance
2. Organisational principles – the principles that promote professional management, leadership and support in ACT member organisations to guide how we work. They provide the foundations for effective and accountable programming
3. Programmatic principles – the principles that guide our actions in ACT member programmes addressing capacities and promoting justice and equality in line with ACT policies and guidance
4. Relational Principles – the principles that support ACT members working together and promote collaboration, cooperation and partnership among alliance members

The Code of Good Practice is available in English, French and Spanish.

ACT Code of Good Practice & Appendix 2024 EN

ACT Code de Bonne Pratiique et annexe 2024 FR

ACT Código de Buenas Prácticas y apéndice 2024 SP