ACT Alliance-Humanitarian Information and Communications Officer – Ukraine Appeal 

Duty station: Prague, Czech Republic or Ukraine
Contract type: Local contract
Duration: 18 months (until end of appeal period, i.e., end February 2024)
Target start date: 1 Sept 2022
Worktime: 100% FTE
Travel: Occasional to Geneva and/or field locations
Experience: 5 years minimum in communications
Application deadline: 14 August 2022

About ACT Alliance

ACT Alliance is the largest coalition of Protestant and Orthodox churches and church-related organisations engaged in humanitarian, development and advocacy work in the world, consisting of more than 135 members working together in over 120 countries to create positive and sustainable change in the lives of poor and marginalised people regardless of their religion, politics, gender, sexual orientation, race or nationality in keeping with the highest international codes and standards. For more details about the general work of ACT, please refer to    

The post will be based either with Diaconia ECCBE in Prague or in one of ACT Alliance’s members offices in Ukraine.

Job Summary 
The Information and Communications Officer will report to the ACT Alliance Director of Communications. The post’s major functions include providing information media and publications for the ACT Europe Forum and the ACT Alliance. The Information and Communications Officer should also assist the ACT Appeal Coordinator for all types of reporting and communication concerning the ACT Alliance Ukraine Appeal (UKR221). In addition, the position requires coordination with local counterparts and partners’ staff as well as the publishers and web hosting company. An ability to work to tight deadlines and be flexible in working with local partners and providers as part of a team is essential. If capacity allows, the incumbent will also support the work of other ACT appeals.  

Duties and Responsibilities 

  • Work closely with the Director of Communications and the Secretariat communications team to improve information gathering and delivery for the ACT humanitarian response in Ukraine (appeal UKR221). 
  • Strengthen links and working relationships in the area of communications with all responding and funding member organisations.  
  • Produce and co-produce reports and other publications (including funding proposals, infographics, social media, visual presentation material, articles and press releases) targeted at both internal and external audiences.  
  • Gather and synthesize information from an extensive international network of experts, practitioners and colleagues, and translate complex information into suitable language for a lay audience. 
  • Oversee and be responsible for information databases related to UKR221 such as the Sex and Age Disaggregated Data (SADD). 
  • Oversee the translation of documents related to the Ukraine crisis into English or other languages (e.g.: Ukrainian, Romanian, Hungarian, Russian, etc.).  
  • Translate or select translators to perform tasks and oversee successful delivery of translation projects. 
  • Edit and proofread official documents and other communication materials (leaflets, videos, marketing and fundraising materials) ensuring high-quality standards and context-appropriate content ensuring that the final text follows ACT Alliance’s standards. 
  • Gather simple content and design layouts or adapt ACT Alliance’s communications templates following ACT Alliance’s branding guide. 
  • Gather content and edit video interviews or content to develop short documentaries for social media platforms or internal ACT Alliance communication; and/or oversee content delivered by consultants ensuring high quality standards and the respect of GDPR rules and internal ACT Code of Conduct and other relevant policies. 
  • Assist ACT Alliance’s members in Europe and the ACT Alliance Secretariat communications staff with media requests, content gathering, and administrative support related to the Ukraine appeal. 
  • Liaise with printing companies, web companies, videomakers, translators and photographers. 
  • Ensure administrative support during or ahead of onsite field visits. Ensure that all internal ACT Alliance’ administrative requirements are followed. 
  • Actively engage and collaborate with communications colleagues in ACT member organisations. 
  • Share information when required. Maintain an up-to-date database of contacts and participate in communications coordination meetings. 

 Competences and behaviours 

  • Committed to the values of the ACT Alliance and takes pride in delivering on agreed priorities according to the highest standards individually and as part of a global team.  
  • Proactively finds innovative and creative solutions, is efficient and reliable, adapts to change and uncertainty, is decisive and acts with integrity. 
  • Builds effective internal and external relationships, involves others when solving problems and treats others with consideration and respect in an alliance where faith is a key ingredient of people’s lives. 
  • Passion for building and developing core skills for the role and contributes knowledge outside of immediate own role. 

 Skills and experience 

  • BA in Communication, Information Technology, Management, or International Relations or any relevant discipline.  
  • At least five years’ experience in communications.  
  • Ability to interact independently with all type of media agents (e.g. press, publishers, printers, designers, etc.). 
  • English native level; Ukrainian language is an asset.  
  • Outstanding editor with excellent communication skills, networking capabilities and a proven ability to work effectively in a multicultural environment.  
  • Knowledge of Indesign, Illustrator, Photoshop and Video editing; ability to develop layouts or modify existing ones. 
  • Knowledge of WordPress; ability to post stories and documents. 
  • Good understanding of social media (Twitter, Facebook). 
  • Good working knowledge of Excel and Word. 
  • Eye for detail, open-minded, creative, and communicative. 
  • Proven ability to work effectively as part of multidisciplinary and multicultural team, to work successfully with people at all levels in the field.  
  • Willing to travel and work irregular hours (when necessary). 

Interested and qualified candidates should send only their CV and a cover letter, in English and by email only, to by 14/08/2022 (24.00 CET). Please put “Humanitarian Information & Communications Officer Ukraine in the subject line and name your documents: “Firstname lastname CV” and “Firstname lastname Cover letter”. Female candidates are strongly encouraged to apply.   

ACT adheres to the SCHR misconduct scheme As such, ACT will contact the current and/or former employer of the preferred candidate as part of reference checking, asking them to fill in a Statement of Conduct. When applying for this position, please confirm in the body of the email that you give your consent to ACT asking your current/former employer for a Statement of Conduct should you be the preferred candidate and that you will provide the contact details of the relevant HR person/department that can provide such a statement.   

Please note that only shortlisted applicants will be contacted.